Hi7 believes your privacy is a fundamental right. This policy clearly explains how your data is collected, why it is collected, and how it is kept secure.
Hi7 (hi7.click) is an online Sports Betting and gaming platform serving users in Bangladesh. We understand that when you visit our site, you are entrusting us with your personal information — and that trust is the foundation of everything we do. Protecting it is the core purpose of this Privacy Policy.
This privacy policy applies to hi7's website, mobile application, and all associated services. Whether you register, log in, place a bet, or simply browse hi7 — this policy applies in every case.
By using hi7's services, you are considered to have agreed to this Privacy Policy. Please read it carefully. If you have any questions, feel free to reach out to our support team.
In brief: This policy applies to all hi7 services. We are fully transparent about your data — what is collected, why it is collected, and where it goes — all clearly stated here.
Hi7 collects two types of data — what you provide directly and what is automatically generated as you use the service.
| Data Types | Example | When Data Is Collected |
|---|---|---|
| Identity Information | Name, date of birth, gender | At registration |
| Contact Information | Mobile number, email address | Registration & KYC |
| Identity documents | National ID card, passport | During the KYC Verification Process |
| Financial Information | BKash/Nagad number, bank details | On Deposits & Withdrawals |
| Address Information | District, division, place of residence | For KYC & verification |
Certain information is collected automatically while you use hi7, including:
Important: hi7 never stores your password, bank PIN, or any OTP. If you are ever asked for this type of information, treat it as a fraudulent attempt.
Hi7 uses your data only for specific, legitimate purposes. No data is stored or used beyond what is necessary. The primary purposes are:
To be clear: hi7 never sells your data to advertising companies. Your personal information is not shared with any third party for commercial purposes.
Hi7 does not share your personal information with third parties, with a few limited exceptions outlined below:
Assurance: In each of the above cases, only the minimum necessary information is shared. No partner receives your full profile, and all partners are bound by confidentiality agreements.
Hi7 uses cookies and similar technologies to enhance your browsing experience. A cookie is a small text file stored on your device.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login session, security token | Deleted at the end of the session |
| Preference cookies | Language, theme, and interface preferences | 1 Year |
| Analytics Cookies | Site usage analytics | 30 Days |
| Security Cookies | Fraud Detection | 90 Days |
You can block or delete cookies at any time through your browser settings. Keep in mind, though — disabling essential cookies may affect your ability to log in and use hi7 normally. Turning off analytics and preference cookies will not impact the core functionality of the service.
Hi7 follows industry-standard technologies and practices to protect your data — security measures that are actively enforced every day, not just documented on paper.
Hi7 does not retain data longer than necessary. The general policy is:
What to Do in Case of a Security Breach: If you suspect unauthorized access to your account for any reason, change your password immediately and notify us at support@hi7.click.
You have full control over your data on hi7. The following rights are yours and can be exercised at any time:
You can request to see what data hi7 holds about you.
You may request corrections to any inaccurate or outdated information.
You can request deletion of your data after your account is closed.
You can object to marketing communications or specific uses of your data.
You can request a copy of your data in a specified format.
In certain circumstances, you may request that the processing of your data be temporarily restricted.
To exercise these rights, email us at support@hi7.click. We are required to respond within 30 days. In exceptional cases this period may be extended to 60 days, but you will be notified in advance.
Hi7 is strictly for users aged 18 and above. We do not knowingly collect information from anyone under 18. Age is verified at registration and confirmed through a national ID during the KYC process.
If a parent or guardian believes their minor child has registered on hi7, please contact us immediately at support@hi7.click. We will investigate the account, take the necessary action, and delete any associated data.
Please Note: Keeping minors away from betting is not just a legal obligation — it is our ethical responsibility. To learn more, visit our Responsible Gaming View the page.
Hi7 may update this Privacy Policy from time to time. Revisions may be made to reflect service improvements, new legal requirements, or changes in technology.
If there are significant changes, we will notify you through one of the following:
Continued use of hi7 after any changes takes effect constitutes acceptance of the updated policy. If you do not agree to the new policy, you may close your account.
For any privacy-related questions, complaints, or requests to exercise your rights, please get in touch with us:
Email: support@hi7.click
Response Time: Usually within 48 hours
Language: Support available in both Bengali and English
Live Chat: Available on the platform 24/7
If we are unable to resolve a complaint regarding your privacy rights, you have the right to escalate it to the relevant regulatory authority.
Hi7 is genuinely committed to protecting your data — not just in words, but in action.
Hi7 never sells your personal data to advertisers or third parties. Your data belongs to you.
Every transaction and data transfer is secured with 256-bit SSL encryption — as safe as your bank.
Only authorized personnel can access your data. Every access is logged and monitored.
You have full control over your data — view, edit, or delete it anytime by reaching out to our support team.
You can opt out of promotional emails or SMS at any time, with no hassle.
We believe transparency is the foundation of trust. What we do and why we do it — explained in plain, simple language.
Answers to the most frequently asked questions are provided here.